Privacy policy
Privacy Policy
At VELOURA Beauty, we respect your privacy and are committed to protecting the personal information you provide when you visit or purchase from our website.
Information We Collect
When you place an order or contact us, we may collect information such as:
- Name
- Shipping and billing address
- Phone number
- Email address
- Order and payment information
- Information you provide when contacting customer support
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your order
- Provide customer support
- Process returns, refunds, and replacements
- Improve our products, services, and website
- Prevent fraudulent or unauthorized transactions
Payment Information
Payments are processed through secure third-party payment providers. VELOURA Beauty does not store your complete debit card, credit card, or banking details.
Sharing of Information
We may share necessary information with trusted service providers such as shipping, payment, and order-fulfilment partners only when required to process and deliver your order or provide our services.
Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, and provide a better shopping experience.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.
Your Rights
You may contact us to request information about the personal data we hold about you or to request correction of inaccurate information, subject to applicable laws.
Contact Us
For privacy-related questions, contact us at:
Email: velourastorehelp0@gmail.com
Website: velourashop.world